Work that lasted past launch.
A few projects I'm proud of, from checkout and account flows to a company's first content design system, across Intuit, Shopify, Microsoft, and Questrade.
Selected work
Shopify
One-page checkout
I led content for Shopify's one-page checkout: 4x faster checkout and a real lift in conversion across mobile and desktop, at global scale.
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Questrade
QuestMobile account balances
I redesigned account balances for 200,000+ new investors. Order rejections fell 33%, support calls 32%, and NPS rose 25%.
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Questrade
Allspark Design System: content
I built Questrade's first content design system: shared writing guidelines, a terminology glossary, and component standards.
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Experience
Where I've worked
Want to work together?
I'm looking for a staff or principal content design role where I can shape both the systems and the words behind a product. If that sounds like your team, I'd love to hear from you.